Delivery Policy
Effective Date: March 5, 2025
At MINITOPIS, we strive to provide fast and reliable delivery for all our premium earring products. This policy outlines our shipping and delivery process to ensure a smooth shopping experience.
1. Order Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Customers will receive an email confirmation with tracking details once the order is shipped.
2. Shipping Methods & Delivery Time
We offer the following shipping options based on your location:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (US) | 5-7 business days | Calculated at checkout |
| Express Shipping (US) | 2-3 business days | Calculated at checkout |
| International Shipping | 7-15 business days | Varies by destination |
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
3. Shipping Locations
We currently ship to the United States and select international locations.
Some regions may have limited shipping availability due to customs restrictions.
Customers are responsible for any import duties or taxes imposed by their country.
4. Tracking Your Order
A tracking number will be provided once the order is shipped.
Customers can track their orders through the carrier’s website.
If you do not receive your tracking information, please check your spam folder or contact us at contact@minitopis.xyz.
5. Failed Delivery & Address Issues
Please ensure your shipping address is accurate before placing an order.
If a package is undeliverable due to an incorrect address, additional shipping charges may apply for reshipment.
If a package is returned to us as undeliverable, we will issue a refund minus the shipping fees.
6. Lost, Stolen, or Damaged Packages
We are not responsible for lost or stolen packages after delivery is confirmed.
If your package arrives damaged, please contact us within 48 hours with photos for a resolution.
If a package is lost in transit, please allow up to 10 business days for investigation before a replacement or refund is issued.
7. Contact Information
For any questions regarding our Delivery Policy, please contact us:
MINITOPIS
Street: 1395 Briarwood Road, Springfield, Missouri, United States
Phone: 417-889-3599
Email: contact@minitopis.xyz
Website: https://minitopis.xyz/